Privacy Policy for Kong Posh Industries
Effective Date:1999
Last Updated: 25 October 2024
Kong Posh Industries (referred to as “we,” “our,” “us”) is committed to protecting the privacy of our users and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.kong-posh.com (the “Website”). Please take the time to read through this policy carefully to understand how your information will be handled.
1. Information We Collect
We collect various types of information when you interact with our Website. This includes:
- Personal Information: This may include your name, email address, phone number, shipping address, billing information, and any other details you provide when you fill out forms, make purchases, or subscribe to newsletters.
- Non-Personal Information: This includes your IP address, browser type, operating system, and browsing behavior while on our Website. This information is collected through cookies and other tracking technologies.
- Order Information: We collect details regarding your purchases, including the products you buy, payment method, and order history.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Process orders, deliver products, and provide customer support.
- Personalization: Customize your shopping experience, recommend products, and offer targeted promotions based on your preferences.
- Communication: Send important updates, such as order confirmations, delivery notifications, and product information. We may also send you promotional emails if you’ve opted in to receive them.
- Improvement of Our Website: Analyze browsing data and behavior to improve Website functionality, user experience, and product offerings.
- Compliance with Legal Obligations: Ensure that we comply with applicable laws, regulations, and contractual obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may work with third-party partners to provide essential services (e.g., payment processors, shipping companies). These providers have access to your information only to the extent necessary to perform their functions.
- Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to comply with legal obligations, protect our rights, or safeguard the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information and improve the functionality of our Website. These technologies help us remember your preferences, track your interactions, and provide a more personalized experience.
- Types of Cookies:
- Essential Cookies: These are necessary for the basic functioning of the Website, such as remembering your shopping cart.
- Analytics Cookies: These help us understand how users interact with the Website by collecting data on page views, time spent, and other metrics.
- Marketing Cookies: These are used to deliver targeted advertisements based on your browsing habits.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your user experience.
5. Data Security
We prioritize the security of your personal information and employ a range of industry-standard security measures to protect against unauthorized access, disclosure, or alteration of your data. These measures include encryption, firewalls, and secure socket layer (SSL) technology to safeguard your information during transmission.
While we strive to protect your data, please note that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work diligently to mitigate risks.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information under certain conditions, such as if the information is no longer necessary for the purposes for which it was collected.
- Opt-Out of Marketing: You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in any promotional email or by contacting us directly.
- Data Portability: You may request to receive a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us at [insert contact information].
7. Third-Party Links
Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through our links.
8. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Kong Posh Industries (M) Sdn. Bhd.
No 16-G & 16-1, Jalan Apollo CH U5/CH, Bandar Pinggiran Subang, Sek U5, 40150 Shah Alam, Selangor.
kongposh18@yahoo.com
Phone:+60163575181
Your privacy is important to us, and we are committed to safeguarding it. Thank you for trusting Kong Posh Industries with your personal information.
